Everyday we answer individual common questions, often the same ones over and over repeatedly. So much so, in fact, that our Support Team has built an easy to use and searchable Knowledgebase. It is located in the Client Portal and has already been deployed. You might also notice Knowledgebase Suggestion pop up while you are submitting Support Tickets in the future. If you see a topic that could potentially answer your question please view the full article and rate it as you see fitting so we can adjust it to be as helpful as possible.
Thanks, and Happy New Year!
Monday, January 4, 2010